How do people suddenly find themselves running a restaurant? One minute you’re a carefree bartender, successful server, or maybe a comfortable retiree; the next, you are in the middle of the dining floor during a rush juggling the expectation of both staff and guests. Whereas it is a lifelong dream for some, many more are thrust into the role of manager by varied circumstances. It happens more than you think.
Unfortunately, such changes are rarely accompanied with sufficient management training. You don’t have four years to get a hospitality degree, and even having that background does not really prepare you for what is to come. You are already in the trenches.
That’s what this book is about. You need answers now because, Surprise! You’re running a restaurant. Available where all good books are sold.
Click here for a direct link to my Amazon page for the print, Kindle or audiobook.
Would you rather listen to the book? We have you covered. Check it out on Audible, narrated by author Ken McGarrie and foreword by Fabio Viviani. Same as the book, you will learn valuable skills including:
Hosted by Ken McGarrie, the author of "The Surprise Restaurant Manager", this channel features insights on the world of hospitality, plus interviews with some of the most interesting characters in the field. Whether you work in restaurants -- or are just intrigued by its culture, "Surprise Restaurant Chat" is for you. Interesting topics include:
Just don't call yourself a "foodie" because it is a dead giveaway that you are completely lame.
The book was praised by US Foods CEO Pietro Satriano as providing “essential leadership and communication tools to help boost your communication, your guest’s experience, and your career.”
To contact the author for media bookings, lectures, or just to chat about our mutual love of the hospitality industry, please reach out to Ken McGarrie at email@example.com.