How do people suddenly find themselves running a restaurant? One minute you’re a carefree bartender, successful server, or maybe a comfortable retiree; the next, you are in the middle of the dining floor during a rush juggling the expectation of both staff and guests. Whereas it is a lifelong dream for some, many more are thrust into the role of manager by varied circumstances. It happens more than you think.
Unfortunately, such changes are rarely accompanied with sufficient management training. You don’t have four years to get a hospitality degree, and even having that background does not really prepare you for what is to come. You are already in the trenches.
That’s what this book is about. You need answers now because, Surprise! You’re running a restaurant.